Your trust is fundamental.
Approach AI LLC operates AutoHarmony. This notice explains how the AutoHarmony website and Dealership Harmony Assessment handle information.
We collect only what you choose to share
When you use the Dealership Harmony Assessment or contact us, we collect only the information you intentionally provide. This may include your assessment responses and score, name, work email address, dealership or group name, and information included in a message or meeting request.
You do not need to provide contact information to receive your Harmony Score. Please do not submit confidential consumer, financial, health, regulated, or other sensitive personal information.
Your Harmony Score stays on your device until you submit it
The Harmony Score is a rules-based assessment, not an AI chatbot. Your answers are evaluated locally in your browser and are not sent to Approach AI LLC unless you choose to request a human review.
How we use submitted information
Information you submit may be used to respond to your inquiry, review your assessment result, evaluate dealership fit, support onboarding and business development conversations, improve AutoHarmony, and maintain relevant business records.
We do not sell your information
Approach AI LLC does not sell, rent, or trade personal or business information submitted through AutoHarmony.
HubSpot, analytics, and other services
AutoHarmony uses HubSpot to receive and manage form submissions, schedule meetings, support related business communications, and understand website visits. The website also uses Google Analytics 4 for aggregate website measurement. These providers may process technical information such as browser, device, referral, cookie, and website usage data according to their own terms and privacy practices.
We do not intentionally configure analytics tools to capture the contents of Harmony Score response fields. You can control cookies through your browser settings, although disabling some cookies may affect website functionality.
Storage and retention
Information you intentionally submit is stored in the systems Approach AI LLC uses to operate the business, including its CRM and related business tools. Access is limited to authorized team members. Assessment submissions and inquiries that do not lead to an active business relationship are generally retained for up to 24 months after the last interaction. Records connected to an active customer, pilot, or commercial relationship are retained while that relationship remains active and are reviewed annually thereafter. Google Analytics event-level data is configured for a 14-month retention period. Certain records may be kept longer where reasonably necessary for legal, accounting, security, or dispute-resolution purposes.
Your choices
You may contact us to ask about information you have submitted, request a correction, or request deletion where applicable.
Contact
Privacy questions and requests may be directed to privacy@approachai.io.
Last updated September 4, 2026.